Immeubles Centraux - Mont-Royal, Québec

jephy N.

J'ai eu une tres mauvaise experience avec Cynthia ....entre autres : me demandant de payer 1 mois de loyer complet avant meme de valider mon application, sans meme fournir les informations necessaires pour le paiement.
Elle m'urgeait a proceder au paiement sans en prendre consideration mes horaires de travail, ni meme l'imcomprehension suite au manque de details...
And they just answer randomly to comments without reading them...
I guess they are always right...

Anne I.

Par soucis de cordialité, notre avis initial a été édité et la discussion se poursuit via e-mail avec les propriétaires suite à la lecture de celui-ci.

Nous blamions un manque de transparence et de suivi quant aux travaux tonitruants qui prirent place dans l'appartement adjacent en période de confinement. Plus particulièrement, l'absence de notice préalable, ou de quelconques mises à jour / excuses formelles. Toutes les parties concernées nous ont laissé dans le flou, causant un stress non-nécessaire de notre côté.

Melissa B.

Malheureusement, il n'est pas possible de noter moins que 1/5, mais immeubles centraux mérite un généreux 0/5 pour son manque de professionalisme et de bienveillance.

rita A.

Les agents de location manquent de professionalisme

Issam H.

J'ai changé d'avis, c'est l'une des pires compagnies.

Laura C.

I had a great experience with Immeubles centraux. They have been extremely helpful and caring of all of my needs! I've really enjoyed living in a building where the property managers are really on top of everything, whenever I've had issues they've been eager to help. 5/5

Nadim S.

The ratings speak for themselves. Totally unprofessional and disrespectful ''management'' company.
We got an electrical outage in the apartment on a sunday, tried to reach out to the management, took forever to get an answer saying ''please be patient''.
We waited for 3 more hours, courteous as we are, to give them a bit of time, but no solution whatsoever. We ended up calling an emergency electrician.
Next day we get told to call the emergency number if this reproduces. We call the company asking for that number, we get put on hold for an hour and get yelled at for asking what was that number.
And this is only one of many stories...
When running a business, you never, ever, yell at a customer, even if he's the most despicable (which we aren't).
A total disaster of a company.
0/5 if I could

Saeid V.

First of all, look at their rate and all the comments and you will know who is right. Saying nice words in comments is easy; what is hard is gaining customers' satisfaction! WORST experience of my apartment renting in Montreal! AVOID them if you can. And if you cannot, be aware of your rights and do not step back even a very tiny step. They believe they have 1000 tenants who are all happy; however, I do not know where they are so that we do not see such a poor rating.
I still cannot believe that in the last 4 days of our contract - when we were not home but we still had some valuable stuff in our apartment - they had entered without even letting us know and by they I mean their painter or janitor who was long enough there to paint the whole apartment. And they risked letting us know only after finishing the painting.
We had an apartment with walls thinner than a piece of paper; I could hear my neighbor's cell phone vibrating. Also the floor was so noisy that you could not walk without annoying other. And their reaction: putting the pressure on the tenants.
When we obviously noticed our moving out ( just to get rid of this company ), they sent someone to visit and she said it is ready for people to visit (THEIR OWN REPRESENTATIVE). After several visits ( some of which were without prior notice and with their janitor coming and knocking whenever he wanted) they found out it is not easy for them to rent their apartment (with dirty staircases which are usually cleaned a tiny bit when someone is about to clean the apt and poor lighting and ... ); their reaction: threatening us that if they cannot find new tenants, they will get statement from people visiting stating the condition of the apt is their reason for not renting (such a nonsense! Even if they are right which are not and I am open to even sharing photos for anyone doubting, do you really rent any place you visit only since you like the condition of cleaning?) And they threatened to keep us in charge even when we leave! Who does that?
To the staff: even if you do not think about other people and their stay quality, at least be professional! You have been one of the worst experiences of my life!!!
Please let me know if you need any details and I am open to share!