Action Property Management - Fort St John, British Columbia

Hannah G.

My spouse and I got denied and they refused to give us a reason as to why. The service was very poor, they allowed us to look at multiple places after we got accepted and later told us that we were denied.
The process took way longer than they originally said and half of the rentals they have available are in terrible locations and extremely run down and not livable.
The man who took us on the viewings the second time had forgotten the keys to these rentals we were looking at and constantly had to leave us at the location to go back to the property management place to go grab the correct keys. Half of them didn’t even work to get into the buildings.
None of the places had been cleaned before viewing them, there was garbage around and leakage from the ceilings.
Extremely unimpressed and will not be going through them again.
Sad to say that most of the listings that I went to go see looked NOTHING like the photos they had up.

Emma T.

Absolutely do not rent from this place. Moved into the teske rancher home & there were yellow blinds from all the smoking that was done in the home prior, Stained carpet, faint cigarette smell, holes in yard, empty cans left under the deck and more. (I assumed it would’ve been all dealt with before we moved in but I guess not). We have moved out & the damage deposit was used on a huge cleaning bill and a paint job? (Was absolutely NOT needed) we left the place immaculate. Very disappointed, do not recommend!!

Devyn R.

Dealing with this company has been nothing but a headache. The first experience was terrible, and the second time was even worse when they took over a lease from another rental company—everything went downhill fast. They manage the worst rentals in town, overcharge for subpar units, and take advantage of tenants. Despite leaving the place in better condition than we received it, we only got $200 back from a $600 security deposit, and the place probably looks the same. Avoid this company unless you want to deal with overpriced, poorly managed properties and shady business practices.

Corey M.

Terrible experience. They had a few places lined up but someone got to them before us. After that all they were planning on showing us were the dirtiest most rundown places in fort st john. I had been living in Veronica townhouses when it burnt down and action was supposed to fast track the applications but can't have a place until most likely the end of June.

Kier

this rental property is crocs.. money grabbers but service is corrupt..they are not attending immediate issue after money taken.. 2weeks now our laundry ia not yet fixed.. reminded how many times but they are deaf.. our deposit just taken from us. we clean the suite properly and still they have to charge for cleaning and steam worth 350$.. how crocs this property..

Shirlanarose V.

I was denied my viewing today because I said I'm disabled and use the taxi. Total discrimination. I asked for a manager and this person called me a liar and didn't resolve the disgusting lack of work ethics nor call me back to apologize for taking time from my day and father who is dying

Furthermore a young mother had come in about her door to her house not locking, shed waited 3 days with no response and the desk attendant called her husband rude and walked away while the lady was talking.

100 will be reporting to bbb as this is shady practice and complete bias and discrimination against a disabled individual

S

When I moved in, I had to clean the place myself. Cat urine everywhere, moldy clothes in the washer, they even gave me a bottle of mold spray to clean the mold off the walls. Took days of cleaning to be in a livable condition. They offered me a cleaning credit, which I recieved 4 years later.. 40 dollars. This is just one of many negative experiences I have had with this company.

Susan H.

If I could I would give them 0 stars as that is what they deserve. They start out very nice and helpful but turn quite rude after they make promises and have you sign documents, then something changes and you all of a sudden do not have any choice but to do the changes because you would be on the street otherwise. they are quite manipulative slumlords, definitely force you to sign documents under duress, violate RTB regulations. They will ignore your maintenance requests. They will rent you a unit with a burned carpet by a cigarette, heaters broken, loose balcony and front door barely having proper handles. They don't acknowledge letters or emails given to them. Even if it is a notice to end tenancy. Action Property certainly needs new management and ownership, they need new workers in there as well people that have a heart. I can strongly recommend never to use them if you do you may live to regret it.