Charles L.
5/5
When asking around for a good realtor, Scott Miller was recommended over and over again… After having worked with Scott and finding our dream home, it is VERY clear why Scott has such a good reputation. There are many examples of WHAT he did that made him stand out, and we realized that maybe more importantly was HOW Scott did what he did… Throughout this rather personal, emotional and high-stakes process, not only was Scott incredibly proficient and professional, but he was also empathetic, compassionate and understanding. We felt really seen by Scott as people, we felt confident that he had our interests at heart, and we felt comfortable trusting in him completely.
Scott comes out of the gate as a listener. His calm demeanour and deep listening skills made us feel really heard and taken care of. He took adequate time to get to know us, and got a really good impression of what our vision and goals were. This was the foundation for the rest of our professional relationship, and it was clear that Scott always kept our goals in mind as we went on to navigate the housing market.
Once we began looking at houses, Scott’s skills not only as a realtor, but also as a Red Seal carpenter, really began to shine through. When we would look at a house, I was struck by how comprehensively Scott was thinking about every aspect of each property, and how centred us and our goals were in his mind. Each time it felt like getting a tour of a house, but also like getting a cursory home inspection done at the same time. Scott would certainly point out the positive aspects of each place, but did not shy from raising yellow or red flags when he noticed things were amiss. This alone saved us time and money as we were able to move past certain houses after just an initial viewing, without hiring an inspector.
Once we began pursuing our property more seriously, it became clear how much good will Scott extends throughout the community. The long list of contractors, inspectors and other professionals that he recommended all seemed THRILLED that we were working with Scott, and they all seemed eager to go above and beyond for us as Scott’s clients. Everyone that we contracted for inspections, quotes, etc., did very thorough work and charged fairly for their time and travel. So not only is Scott an good realtor, but through him it felt like we were benefitting from Scott being a good person; being taken care of by a whole team of professionals, who all cared about our interests and worked hard to help us meet our goals.
Once submitting an offer, I was very impressed by how Scott navigated the closing process. His professionalism really shone through here, as he expertly and precisely tracked all the associated deadlines, and made sure we hit all our targets and made all our commitments; all the while continuing to be a calming and supportive partner in ensuring our dream became a reality.
Our biggest thanks go out to Scott for helping us take this monumental step in our lives. To anyone buying or selling a home, I don’t believe there’s a more capable, competent or compassionate realtor out there than Scott Miller.