Big Bear Cool Cabins - Big Bear Lake, California

John Bishop

Writing this as a owner, not a guest. We're blessed to own vacation condos in Mammoth Lakes and Big Bear. Between the 2 we have had 5 rental management companies over the last 25 years. By far Cool Cabins has been the best for almost 20 years now. They provide great service to us and our guests. They keep up on all maintenance issues, and have good handymen available whenever there is a repair that needs addressing. And their housekeeping people are also excellent. They have a great staff that is always available to owners and guests to take care of any problems or needs. We highly recommend them to anyone who is considering making their vacation home available as a STR.

Juan Mendez

I recently stayed at Big Bear Cool Cabins with my family, and it was an absolutely wonderful experience! From the moment we arrived, we were impressed by the cleanliness and comfort of the cabin. It was perfect for a family vacation, with plenty of space for everyone to relax and enjoy themselves.

The pet-friendly policy was a huge plus for us, allowing us to bring our furry friend along for the adventure. The luxury amenities provided added an extra touch of comfort and made our stay even more enjoyable.

The staff at Big Bear Cool Cabins were incredibly friendly and accommodating, always ready to assist with any questions or needs we had. Their hospitality truly made us feel welcome and well taken care of throughout our stay.

Overall, our time at Big Bear Cool Cabins was fantastic, and we can't wait to return for another family getaway. Highly recommend for anyone looking for a clean, pet-friendly, and luxurious cabin rental with exceptional service!

Ronnel Diaz

We rented a cabin there by the lake. Service was exceptional, they came out quickly to fix something we found that was not working. Also, when we forgot something, they looked diligently and found the item and told us they would ship it out to us. Amazing service. Amazing cabin. We had a great time there. We will definitely rent from them again.

Jim Twerion

Very cool experience. We had an issue with the internet and after contacting our host, the issue was resolved very quickly.
Would definitely recommend this cabin to our friends.

Charleigh M.

Stayed at one of this company's cabins for the first time at the end of May and it was amazing! From the booking to check out everything was smooth and their staff was responsive and attentive. I'd never done a cabin rental before so I had a lot of questions which was probably very annoying but they always answered quickly and kindly. Will absolutely be staying with them again!

Anthony Diaz

I recently rented a cabin through Big Bear Cool Cabins and had a great experience. The booking process was simple and the company did a great job communicating with us so we had a totally stress free vacation. The house was spacious, clean, and we really, really enjoyed the hot tub. I hope to get to stay there again soon!

Kelly Blado

We Rented us a cabin for 4 nights that we found out had a rodent problem On night 2. They told us they didn’t have a house to move us to. We asked for a refund for The 2 nights we had to sleep with rodents and they refused stating their rental contract Allowed for bugs and rodents. We ended up having to block the doors to the heating unit and a locked closet where we could hear the rodents walking around. We asked to speak to a manager, and they refuse to give us a point of contact instead offering one night refund and 50% off our next stay. I’ll never be renting from this place again and I don’t recommend you do either. Not only was their rodents, but we found that three of Fire alarms were in operable, and the house was not clean. Their customer service was completely over the phone and their customer service representative Kayla dismissive to our concerns. It’s been a day and we still never heard back from the alleged manager who was supposed to call us. There’s no other place for us to stay here on such short notice so we’re stuck staying in the unit With rodents.

charisse losito

Stayed at "A Beary Happy Cabin", and had a beary good time. Housekeeping kept the place very clean. There were lots of extra blankets to keep us warm. Reservation/check-in/check-out process was simple. Everything we needed was in the cabin, even extras like games.