Blueprint Strata Management Inc. - White Rock, British Columbia

Jacqui Rosamond

My strata recently switched to Blueprint (Fall 2023) and unfortunately an ongoing issue with our unit got lost in the shuffle (it happens). When I reached out to the agent overseeing our complex I had trouble getting an email response from him. I eventually phoned and had a conversation that seemed to have been productive. However, what I thought we had agreed upon during the call was not completed and when I emailed him expressing concern, I got a reply that did not make sense. I reached out to the other parties involved and got information that indicated that what was agreed upon was not done. I then emailed again and received no response. I sent 3 emails with no response for almost a full week and then got a somewhat rude reply that didn't answer any of my questions or address the concerns all in the email. So far the experience has been unnecessarily frustrating; I feel that prompt and clear communication would have resolved this successfully with neither myself nor the agent (I'm assuming they're frustrated) being frustrated with the communication and situation.

jeff pearson

Worked with David and Kelly form Blueprint for over 2 years. David has an exceptional understanding of strata act and was always quick to return email/phone calls. Blueprint guided our strata through the Covid pandemic in a safe and professional manner. Would work with Blueprint again.

D J

I don't know how good is this Strata Property Management since they are just hired by Strata Council but on my question they made some comment which I found inappropriate ? I hope that they will avoid this kind of comments in the future.

You are welcomed David. Please in future correspondence don't ask me Am I joking since I'm not a joker.

I didn't expect that Property Manager will leave the Strata Hearing Meeting after 5 minutes. I didn't say any joke or something that could be seen as sarcastic comment since my interpreter was trying to discuss maintenance issues.

Great, can you please find out if there was outdoor carpet installed as noise absorbing since Strata Council member wrote that there never was outdoor carpet 12+ years. I would like to have it installed since Im disturbed by noise between 11:00pm and midnight. Strata Council said that they have no intention to reinstall carpet and for now Im sleeping in living room due to noise and disturbance. Last outdoor carpet replacement was done if im not wrong in 2002 and it was maintained by Strata until stairs were repaired and carpet never reinstalled. Approx. 2002-2007 not sure precisely. And one more thing why Strata Council keeps confidential that Unit #4 made CRT case regarding some maintenance issues? They can share Unit number and my name with the rest of owners in Monthly Meeting minutes. They have my approval.

Thank you. Since you offer your help and understanding Im adding one star for that.

One more thing can Strata Council provide invoices and quotes for the exterior wooden stairs repair? Approximately year 2002-2007?

Thank you very much

Hi Dave, I see in Strata minutes that door repair was finally approved. I was requesting common property repair since 2017 and after Strata refusal to fix the door now im getting used to it I mean im now okay to live with this permanently sealed door. please erase this item from Strata Minutes. Not necessary to fix this door.
Also, after a flood/leak in my unit i did cleaning myself. No visible damage on the ceiling except one little hole I used to investigate the leak with endoscope and moisture meter. Please advice Strata Council that they can also erase this item from the list. I don't want them to waste precious volunteer time on Unit #4 items.
Thank you

Also please advice Strata Council members to contact you directly if any issue since Im now receiving some email comments from Strata President that are in my opinion sarcastic.

When we are bout Stairs and noise absorbing carpet removal thank you Strata Council for advising owners " ALL OWNERS ARE REMINDED TO PLEASE TREAD LIGHTLY WHEN USING INTERIOR OR EXTEROR STAIRS"
To bad that I had to call CRT in order to get this friendly advice sent to your clients.

One more. Can you ask Strata Council to give me back interest accrued on $10.000 that was asked by Remdal Painting over real cost of painting? They said that they have no intention to give me money back since it is in best interest of all owners. I cant see how $10.000 taken and hold for months is in my interest since I was in need of that money. Please talk with Strata Council before I contact CRT.

Great news Strata Council and their representative agreed to return the money. It will take them more than 2 years to do it but on the end that is great to see that they stopped ignoring my request. Can you please tell them to add interest on interest. I mean money they made on money they refused to return to me since project was completed? Just to avoid another unnecessary CRT case.

Hi Dave, in case that you don't know 1263 West 8th Ave Strata Council finally did return of $0 after we had a chat at CRT. I'm surprised that that amount wasn't - $1.

Hi Dave, just follow up on my question about what projects were done by Strata Council Members in Limited Common Properties without the CoV permits. One was extension of roof decks.

Thank you

Sam Lloyd-Burton

Great experience with David at Blueprint. He provides great guidance and has helped us overcome some significant challenges with our Strata structure and operations.

Gayle Ediger

Boutique style, so we can pick exactly how involved we want the management company to be. David, the manager is personable, understanding helpful, knowledgeable and honest. We’ve enjoyed working with him and his staff. Bryan & Gayle Ediger.

Sarah *

An excellent property manager who is able to assist promptly and professionally. David is steering us though some very difficult situations smoothly and showing a great deal of patience. Thank you!

Sher Nadim

The level of support and professional service that we receive from Blueprint Management it is exceptionally high and beyond description.

Alexandre Hebert

Very impressed by the services received. David is very responsive, professional and knowledgeable.