Bow Valley Moving Company (MovingYouHome.Com) - Canmore, Alberta

Rae K.

My husband and I had such a great experience with Bow Valley Moving during our recent long distance move from Canmore to Nelson. Pam was so helpful every step of the way, with all the various logistics and is an absolute joy to talk to! She handled all the details seamlessly! We had an amazing moving team with Aidan, Colby and Kamil! What an awesome crew and such great guys! They were all so friendly, hardworking and absolute pros at what they do! They handled all our belongings with care, and packed the truck so well we knew it was up for the mountainous drive. They were such an efficient team on both ends of our move, and communicated so well with one another and with us. They quickly put back together the larger items that had needed to be disassembled for the move. They also expertly navigated difficult stairway angles with larger items. They all had great attitudes and were so helpful. If you’re looking for a moving team, we would absolutely recommend this company! Thanks for everything! Twila & Barrett

Laureen M.

My husband and I just moved from Calgary to Kamloops. We engaged with Moving You Home/Bow Valley Moving after we saw a sign for them on the trip to buy our home in Kamloops. We are so happy we did as the experience was absolutely fantastic.

Engaging with Pam to get the quote and some boxes to get us started, and arranging them to pack the kitchen a couple days before the move left us hopeful for a relatively easy move.

The crew that packed us out of the house in Calgary were quick, efficient, and incredible at packing a truck--meticulous in ensuring that everything was secured well. The crew that drove to Kamloops were just as quick and efficient in unloading. The job on both ends took far less time than we had anticipated.

Both crews were pleasant, good natured, and extremely hard workers. It was very obvious they cared about the job they were doing; and were determined to ensure everything went well.

We hope to never have to move again...but if we do we would not hesitate to call Bow Valley.

Natalia P.

Although I just needed a hand moving one heavy object up to the second floor, they treated me with the outmost importance!
Pam got us booked right away, stated on top of my booking and timing. The staff that came to help were on time, very friendly, and took care of our house and belonging!

Jill A.

We had a great experience yesterday with Aiden and Kamil. They were on time, efficient, and took great care of our belongings. We have moved a lot over the past 10 years and they really impressed us! Pam was a pleasure to deal with and made sure we were set for our moving day. We will definitely recommend Bow Valley Moving Company to people and won’t hesitate to use them in the future!

Breanna P.

Great moving company! Great pricing and very professional. I had 2 different teams help. One team to pick up and one to move me in, both were professional and ensured my items were secured safely. Pam was especially great, ensuring I knew what was happening every step of the way. Easing all my worries and keeping the lines of communication open. I will definitely use their services in the future moves.

Sonya L.

We had two moves with the Bow Valley Moving Company, our first from our home to a storage unit, and then, six months later, from the storage unit to our moving van. We spent a great deal of time talking with the company about the process, talking about what we needed, and getting to know the ways they conduct business.

The first move with an experienced team was wonderful, one vintage basket was broken, and we weren't told about it, but other than that, it was a positive experience. We liked the company so much that we recommended them to the people moving into our former home.

The second move was an entirely different experience. Our team showed up late. We asked them to help us stage the order of the boxes and furniture to be placed, which they mostly ignored. We were concerned that our household property wouldn't all be able to be placed on our van, and the staff kept insisting that it would fit. In the process, they stuffed the van full of boxes that we'd asked to be held back. It was a terrible packing job, one with a supervisor who overrode my wishes, and who were responsible for this damage. As a result, the art was shoved into some tight spaces, without adequate protection. We had 2 dozen blankets that I requested to cover fragile items, but still we incurred some losses. We incurred damage to our art and furniture at a cost of $3000.

When we wrote a letter to the owner, he didn't respond for over a month. The owner refused to refund us anything to pay for the damages, stating that because our moving van was "not driven by one of our accredited drivers and was instead loaded into a trailer," they had no responsibility for damages.

When I wrote to the owner that my husband was a trained truck driver, and that we had provided 30 blankets to cover the art, they simply chose not to respond.

I've had some problems with moving companies in the past, they're notorious for not being accountable. But I expected more from this local company, especially after such a positive first experience.

Be aware that the company may not have the staff they need to do the best job, and that they will not be responsible for the damages their actions cause.

Reta G.

Very flexible and accommodating for our schedule.

Personable, professional, took great care of our items and our home.

Top shelf service, highly recommend them for your moving needs.

Shout out to Pam in the office, quick to reply and provide us with answers, very friendly and put us at ease many times with assisting us at meeting deadlines.

Would give more stars if we could.

clif B.

The whole experience was a nightmare. They came on time with the wrong vehicle left for hours. The lady from the office is just rude. They asked me what items I wanted to move. This was supposed to be a full move. I would never ask them to move a cardboard box across the street.