Capital Apartments - Edmonton, Alberta

Lauren B.

I love the capital! The management is top notch. The cleaner Hagos does an excellent job, the building is exceptionally clean. I love the cute lobby and the amenities are nice. Mark the maintenance man is very quick to solve issues. Most importantly I love my unit. The layout is great and it's home!

Tai W.

Stay away from this apartment!!! They will find every possible way to deliberately withhold your deposit!!! My roommate and I lived here for 18 months. When we are moving out, we cleaned and tidied up our unit thoroughly, and we hiring a professional cleaning company to clean our suite for three hours. However, during the move-out inspection, they assessed the unit based on the standards of a newly renovated apartment. They even noted normal wear and tear from regular use and barely noticeable dust.
We were charged nearly 400 CAD from our deposit, which is completely unacceptable. I don’t think anyone could guarantee that a unit would look brand new after living in it for 18 months. If you want to get your deposit back when you move out, stay away from this apartment!

Kari J.

This is a quiet and clean building, with respectful and communicative staff and owners. Alicia was an incredible building manager and Chanelle and the people that took over have been pretty great as well! Also the young man that cleans the building is super kind and does a great job.

We have lived here for nearly 4 years now and will likely remain until we leave the downtown core.

N C.

I WOULD STRONGLY RECOMMEND NOT RENTING HERE ARE AT CA.
I’m saying this in the kindest way possible.
Mayfair, Icon Towers, Fox, 1-eleven all these other buildings in and around the DT core provide a SAFE and SECURE building especially the parkade, “SECURE PARKING”.
Our building is not secure therefore it is definitely not safe. Neither is our parkade (which we pay for).
My wife’s truck got broken into twice in one month. Address it to the manager, file a police report and police say they will get back to her. Realistically, nothing is done about it, on both ends. So don’t hold your breath. My wife caught two perpetrators breaking in and by the time I got down the main floor. They had taken off and I was able to chase them down the street on foot. This is definitely something I don’t want to be doing every time this happens.

This isn’t new. It’s been happening well before I moved in here and yet they still don’t do nothing about it but they’ll gladly charge people ridiculous amount for secure parking. What’s the point of us having fobs if they’re able to get in, we should just leave the underground gate open. It’s a hassle now so I can’t even leave anything in my vehicle. Anything, they took change and I can’t even leave that there.

I can almost guarantee that this review it will get swept under the rug with a generic response of “we’re sorry this happened to you. We’re doing our best to try to fix it so on and so forth” it’s I don’t care if it were their vehicle or their property they would care, but they don’t . I’ve moved into a building on the top floor pay enormous amount for rent. I moved into this building to the suite with a ceiling caving in cause of a leak no door handle to my patio until this day. I still don’t have a door handle to my patio. We moved in June 2024 and Still no door handle mind-boggling. They would rather let somebody that lives in a suite, especially on the top floor, who pays a lot four rent to have no door handle to the balcony and have empty suites downstairs that they could just take the door handle from there until they get that replaced Beyond me.
I’ve met at least six people in this building out of nowhere. We are the same common interest? We’ve all gotten our car broken into yeah go figure.

lukas T.

The service provided by the staff in the apartment is amazing. Thank you very much, Chanelle!!!She is very enthusiastic and willing to help others. She really helped me a lot. It gave me a sense of belonging when I first lived in an apartment

Emily T.

I have lived at Capital Apartments just a little over 22-months and I have really enjoyed my time here. Alicia is very positive & always willing to help regardless of whatever issue arises. The amenities are a great benefit not to mention the complete appliance packages in every unit & A/C!

ashley

I lived in this building for 3 years and really enjoyed it for the most part. However, the management company has switched multiple times, and with the most recent switch to Strategic Group I have been unimpressed. I was asked to provide 1.5 months notice if I wanted to renew my lease, which is more than the standard 30 days, and they did not offer any option besides a year lease. They raised the monthly rent for my 450sq foot apartment by $250. It is also very difficult to get ahold of the newest building manager by email or by phone, whereas I used to see Alicia regularly and she knew me by face if not name. After my move out inspection, they billed me $200 for paint due to some patching. I’d expect as a new tenant that after 3 years of a previous occupancy, a fresh paint job would be done regardless. With the rental cost compared to similar apartments with similar amenities, and the lack of care from management, I would not recommend this building. Please check the google reviews for Strategic Group.

EDIT: In response, I am not sure the reason then for multiple rebranding, perhaps it is because of other poor reviews with Greystone and Unitii.

The damages listed are incorrect, I do not dispute minor water damage to the front door (due to extremely smokey hallways in the summer, trying to prevent it from entering my suite) but there were only 2 doors with holes (the door stopper went through both doors, so not sure about the quality of those doors). However I accepted those and did not argue, I was concerned with charges of $200 for two walls being painted which I did patch but not poorly and would expect repainting after a 3-year tenancy. Paint depreciates over time. I had difficulties with the new manager when trying to give notice, and book the elevator, and she called me weeks after I moved out to ask if I needed to move out, so she seemed disorganized to be frank.

Gaëlle W.

My hubby and I have been here for almost 2 months now. We love it! This is a well-located and well-maintained building. The building manager, security guards and neighbours are quite friendly as well. Perfect for young couples, professionals and students.