Co-operators - August & Associates Inc - Whitehorse, Yukon

Mike M.

Just signed up. I call and am immediately greeted with a recording telling how devoted to DEI they are and how discrimination will nor be tolerated. Then I sit on hold forever without any indication of how many calls are ahead of me or my estimated wait time.

Sounds like alot of virtue signaling about whatever topic is popular but no actual focus on customer service. This smells alot like insincerity.

I don't care about your woke left-wing politics. I just want service without rediculous wait times. Just insure me and stop lecturing me on politics and warning me about how I must walk on eggshells or be canceled. The silent majority agree with me so stop catering to the loud minority.
Ps
This message is comprised of 49% recycled materials.

Kathleen W.

I found this place while walking past it. I decided to stop and inquire about investments. The receptionist was very welcoming and Jeremy came out of his office, shook my hand and brought me into his office with no appointment. We talked over an hour and I was very impressed. They are very passionate and willing to accommodate us at a moment's notice. I enjoy the monthly updates, emails, texts and phone calls regarding our well being and investments. I am very happy I stopped in to ask. I went in as a potential client and came out as a friend. Very happy with my service.

Tracy O.

I’ve been with August and Associates/Co-operators insurance for over 20 years now, I have multiple products with them for home and auto. The service has always been fantastic, even when submitting a claim, they have always made it easy. It’s also great to be able to contact someone local if needed.

Brandon C.

Been with this branch since I was 16 and newly licenced. Always friendly and easy to work with. Saved me a lot of money on insurance as a new driver and I still use them today 10+ years later. Their knowledgeable team also walked me through the process for getting a TSFA set up and to start investing in my future so I can one day enter the housing market. Highly recommend! Great team of locals!

Trevor M.

After having some communication frustrations with another local company, I was recommended to speak to The Cooperators. Their follow-through and team are amazing. I also saved a lot on my commercial policies for things that were overlooked elsewhere.

Sid H.

I've been using cooperators for my vehicles, home and business insurance for 15 years. Very easy to communicate with and helpful when buying vehicles outside the territory. Price of insurance is pretty reasonable considering the great service. I definitely recommend 👌

TE

I have had very positive interactions with the Cooperators staff in Whitehorse and also the claims department in Ontario. Very fast return of the insurance money claim, and no hassles whatsoever.

It's also lovely to get the personal touch from the staff in Whitehorse. Very kind, knowledgeable and efficient staff work there.

Valerie D.

Great customer service.
I have held multiple policies with co-Operators for many years. They always do everything up explain my policies to keep so I understand. They have been with me through moves and make sure the coverage is accurate