Cortland River Place - Austin, Texas

Rachel Docherty

Moved in September of 2023, overall positive experience. Neighbors are neighborly and the community is well kept. Maintenance is on top of their work loads - when posting a work order, they are at the door within an hour or two depending on importance.
Dog park has improved but imo still needs work. (Remove all the dirt)
Great community events and wonderful people to surround yourself with.
P.S. Tyler’s the best!
Edit: Sketchy stuff does happen at the pool early am.. random people and possible drug use happening. New gate system is a great idea but if the gates stay open all day and all night long, what’s the point?

Michelle Overman

I took a big risk and leased my apartment while still living overseas, so I never had the opportunity to visit beforehand. I could not be happier with how it turned out. The apartment is gorgeous and if I need anything at all, maintenance usually shows up within an hour or two. Once I sent my request through the property app and then got up to get some coffee; before I even finished stirring it, they were at my door.

The office staff is BEYOND friendly and helpful as well. They are constantly going above and beyond to create small events for the community and pick delicious food trucks to visit each week. The moment you walk in the door of the office, they are ready to jump into action.

The grounds are beautiful and well maintained. The common areas offer a range of ways to congregate outside on beautiful days.

I never feel like I am living in a cookie-cutter box style apartment with the lovely arched doorways, unique layouts, peek through fireplace, updated appliances and surfaces. It feels like a home in every sense of the word.

Julie

I have lived at Cortland for 6 months so far. I’ve had a delightful experience! The grounds are nice with full grown trees. My apartment feels way more homey than the new, cheaply built apartments coming up around Austin. Location is very convenient while feeling tucked away. I was on a FaceTime showing a family member my apartment virtually. My family member commented on how lovely the apartment is! The leasing staff is the best!! Both Carmen and Tyler are the sweetest, most friendly people. I always enjoy interacting with them and appreciate their sincere care ☺️

Irene Schulz

I have been living here at Cortland for 14 years. The years lived here speaks for itself but the reason being is that management, especially the current one, are truly amazing, great to deal with, empathatic, but most of all they know how to deal with people. They will sit down with you and listen to your needs and make sure it gets done. When we had that blizzard here 3-4 years ago, Denise (manager) was sending emails to tenants at approx. 6:00 a.m. to inform of what was done and will be done with the weather situation. Who does that? I, myself, was given a small temporary personal heater for my unit. She made sure we had outhouses, to use the water from the pool for flushing, etc. This is just to give you an idea of why this complex is so great to live in. It is all because of a management that cares. The land is well manicured, and improvements are always being made. The maintenance crew is just as great. They are on top of things and reliable.

Lia Howard

Beyond the heavenly location and actual property itself, let's mention the notable STAFF at this location.
One night, one of the main entry/exit gates was damaged, it looked like perhaps a car hit it and the gate stopped in its tracks.
The gate was fixed I wanna say the very next day.
I have a friend who experienced the same issue at her property, and to this day, it still has not been fixed. They pretty much just no longer have a gate anymore, anyone can just drive in.
When I tell you this property is ON TOP OF IT.
They handle it all, this place is ran incredibly smoothly, which is, in a way, surprising considering how kind and genuine they are. They run the place as tight as a stickler without actually being sticklers.
They are amazing. One of the best teams I've ever seen. <3

Paul Fry

The good - People who work at the front are amazing. Always help however they can. Very patient and easy going. Places are super nice and well laid out. Pretty quiet with the exception of some overly loud car mufflers. Finally, when something is broken they are on it! I mean right away. The maintenance guys here are on the ball.
The bad - Darn stairwells and hallways always look a mess and are poorly lit. I know it's a nightmare to keep them looking nice but they such a poor contrast to the beauty apartments. Entry system is a nightmare. Gate ONLY opens with cell phone app (or code at a single gate). It is a 4 button process to open the gate, and if you forgot your phone.....sorry, see if you can slip in behind someone.
Overall, it's a darn good place with great people. If you're looking around, this place is worth a gander.

Ariel

When I walked into the leasing office I was greeted right away with with a warm smile and handshake by Tyler. Outstanding customer service! He took the time to show me around the complex and go over everything they have to offer. Before leaving he made sure all my questions were answered and if there was anything he missed. I've never had such a great experience looking for an apartment. Thank you Tyler!

To all future applicants ASK for Tyler! 🙂

Chris Anderson

Carmen and Tyler both rock. Viewing the apartment was a breeze, all the info came quickly and accurately, the complex is very well kept and the prices are incredibly reasonable. Living here has been a pleasure! Couldn’t recommend enough! Update: I have had maintenance come and do a few small things for me here and there and the maintenance team rocks too. Very prompt, thorough, and professional. Seriously, this is the best apartment complex ever.