Fahel & Co - Ottawa, Ontario

Basma H.

J’ai eu la chance de collaborer avec Mr Ismael LINTON qui nous a accompagné tout au long du processus de location de notre logement.
Mr Ismael était très professionnel, réactif, disponible et à notre écoute pour toute demande de précision ou d’un complément d’information.
Nous recommandons vivement Mr Ismael et la société Fahel & Co

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Très mauvaise agence, des temps de réponse par mail extrêmement long. Chaque procédure prend des semaines, j’ai même un amis qui a été convoqué au tribunal pour squat et retard de payement car l’agence avait fait l’erreur de ne pas noter qu’il avait fini son bail.
Je ne recommande absolument pas.

Kristina D.

I had a great experience working with Fahel & Co., especially with Jack as my agent. Even though I didn’t end up renting through them, Jack was professional, responsive, and incredibly helpful throughout the process. He took the time to understand what I was looking for and provided excellent options while keeping my preferences in mind. His knowledge and dedication made the search smooth and stress-free. I truly appreciated the transparency and effort, and I would highly recommend Jack and the Fahel & Co. team to anyone looking for a reliable and supportive rental experience!

Joshua B.

I had an outstanding experience with Fahel & Co, thanks to their incredible leasing agent, Noah! From the very first interaction, Noah was quick to respond, highly professional, and truly dedicated to making the leasing process as smooth as possible.

What really stood out was Noah’s fantastic energy and communication skills. He made me feel completely comfortable asking any question, no matter how small, and always took the time to explain everything clearly. His professionalism was top-notch, but he also brought a friendly and approachable attitude, which made the entire experience stress-free and enjoyable.

It’s rare to find someone who is both highly efficient and genuinely invested in helping clients, but Noah absolutely exceeded all expectations. Thanks to him, I’m thrilled about moving into my new place! If you’re looking for a seamless leasing experience, I highly recommend Fahel & Co, and if you get the chance to work with Noah, consider yourself lucky—he’s simply the best!

Cristina P.

I had a great experience viewing a rental property with Fahel&Co. The team was incredibly efficient and well-organized from start to finish. Scheduling the tour was easy, communication was clear and prompt, and Sonia, who showed us the property was professional, friendly, and knowledgeable. The property was presented exactly as advertised, and it was clear that they take pride in maintaining high standards. Overall, a smooth and pleasant experience—I’d definitely recommend them to anyone looking for a rental.

Layla G.

I recently had the pleasure of viewing a property with Ismael, and I couldn’t have asked for a better experience. He was incredibly professional, responsive, and kind throughout the entire process. The property was stunning and exactly what I was looking for—clean, well-maintained, and located in a great neighborhood. Ismael took the time to answer all my questions and made the viewing feel relaxed and informative.

Jason X.

My recent visit to Carleton West was quite positive. While the renovations are still happening, the overall feeling was good, and I'm genuinely interested to see how it all comes together. The agent, Axel, was excellent. He was professional, very informative, and made the whole process of seeing the place very easy and comfortable. His help was much appreciated.

Salma B.

This is by far the worst company I have ever dealt with. They have no idea what they’re doing. They have no respect for tenants’ privacy, they don’t provide safe housing, and they break LTB laws. Homeless people inside the building in the hallway, endless maintenance issues including issues with vital services like shower and heating for days, poor communication, rude owner who’s literally handling all departments (this should tell you a lot about the team and the company), and the worst thing is 4 male strangers just walked in on me today while I am sleeping half naked with no notice or whatsoever and act like they’re just walking to their own house. The 24h notice of entry period was not respected multiple times. People just feel free to let themselves in!!
Such companies should be banned from doing this business that deals with people’s lives and privacy.
Photos attached for everyone’s awareness.