Johnston Meier Insurance Agencies Group - Mission, British Columbia

liz !.

Thank you so much to Elizabeth and Supreet for helping me register my imported vehicle! You guys absolutely rocked and made everything extremely easy! ❤️

Twohobos F.

terrible experience... horrible people to deal with.. definately find a different agency to deal with

Mel D.

Terrible experience, the lady got upset because I got there 5 minutes before 6PM, I think they should have a sign saying " WE DONT WORK 10 MINUTES BEFORE 6" or something like that, as a customer I don't need to hear someone complaining because my request was taking too long and they are about to close.

No, I do not recommend this place

Angelica A.

Very rude staff. And management personnel. Even hung the phone up on me. Will never go back here again and I don’t recommend anyone to go there either. Rude customer service and attention.

Richard F.

Terrible experience since day 1. I tried to call the abbotsford location to set up an appointment to get business insurance. They forwarded me to a voicemail. After 2 voicemails they never called back so I tried again and Wendy forwards me to a guy at their mission location, saying he will call me or email me and we can go to from there. 2 days go by and I call went back and she said they should have contacted me by now . So I call again and leave another message. Finally Dave answers me and gets my information down on a Thursday and tells me he will have a quote ready for me by Monday . I asked him to email me a general comment so I can send him updated information . He never did. It's now a week later and no contact from them. It's like they dont want business . I should have taken it as a sign for what's to come if they're this incompetent this early on. I expected more

Ferdinand M. (.

Don't go this insurance agency. I had a very bad experience with the way the manager handles disputes that ends up getting customer disgruntled and dissatisfied. I had my car transferred to my son, and ended up paying for 2 insurance policies (the old plate which I kept for souvenir and the new plate under my sons' name) The reason? Because I paid majority of the policy, I asked the employee who attended me if I could take the plate number which she gladly welcomed. Never did she explain that I will still be paying for that policy of that plate number even it's not attached to a car. I have sold at least 3 cars in BC, but this is the first time that I got to pay for the plate number that was never attached to a vehicle. The manager sided with her employee even though that employee never said anything that I should attach that plate number to a vehicle as the policy would still be active. My experience with other auto plan agencies was I can keep the old plate if I paid majority of the policy...and I didn't have to worry as the old policy as it would be deemed cancelled. My point is, whoever is right...your employee or your customer...then you should do some extra mile for "customer's satisfaction". The manager doesn't know customer service (the old adage of treating customer as your King). What is $200 that your disgruntled customer is asking for as a refund that you couldn't give in, just because you are legally correct?. Yeah right, you might be correct, keep your $200 and lose a multiple customer. Good luck to your business, I won't be renewing my 2 other cars with you, and I would convince people not to go to this branch ( as I'm sure I could convince at least 20 people in Mission sans this google review). I am not generalizing the whole Johnston Meier Insurance Agencies, I might just have picked a wrong auto plan agency in Mission.

Martha

Extremely horrible staff and customer service. Rude. Do not recommend coming here

Calvin D.

Literally the most helpful customer service experience of my life. Thank you Christine. She helped me cut back on insurance premiums that I didn’t need.