Kelly Richard-Broker The KEL Real Estate Team - St. Catharines, ON

Samantha Geen

Working with Kelly has been such an incredible experience. She has been my angel these past 6 months, and I couldn’t have gotten through all of this without her support, guidance and hard work.

In March of this year I was abruptly thrust into the role of executor for my late mother’s estate. I had never sold a house before, let alone done so under such emotional circumstances. I lived 2 hours from St. Catharines and knew I would need a lot of support with this process, so I turned to my agent in the city I currently lived in, who in turn recommended Kelly Richard to me.

To get the process started, Kelly came to the house to walk through and learn about our situation, get to know me (and in a way, my Mom) and see the house and all of the work that would be needed to sell it. I can still remember the end of that long tour, both of us emotional and sealing the deal with a big hug. In such a short period of time I knew without any doubt I had found someone with compassion, an immense heart, someone patient and understanding, experienced in the market and with connections to get us to the finish line. I immediately felt at ease and confident that I could actually do this, take this big final, but necessary, step to sell my family home. Our biggest challenge was that not only was I struggling with grief but I also couldn’t stay in St. Catharines forever to oversee the work that was required to be done. Every step of the way, Kelly was by my side supporting me, taking the time to talk me through things and keeping tasks and milestones moving. She assisted me by connecting me with the contractors we needed and a team of her trusted professionals, organizing access to the house when I couldn’t be there and keeping the flow of work moving. I would not have been able to maintain the necessary momentum on my own, either due to my grief, lack of experience, or distance; but Kelly made it possible to keep going and reach our goals. And we did, in the span of 4 months we were able to get the house fixed up and on the market, and finalized the sale almost exactly one month later. Throughout these final stages, Kelly was supportive and vital as ever - quick to explain, give her advice based on her experience and how the market is currently performing, provide constant updates and do everything in her power to showcase the house to its highest potential.

Remnant 0738

Kelly, you are amazing! You and your team went above and beyond. And for that I am most grateful. When my husband passed away a year ago I didn't think I'll be faced with finding a place on my own with two young children because my Landlord wanted to sell.
Kelly had great suggestions for homes that I wanted to view based on what I was looking for and when I finally found the "one" Kelly walked me through every step of the negotiations.
She helped us to find our ideal house and in the right neighborhood. Almost daily we thank God for our beautiful home, and Kelly helped to make that possible.
I would recommend Kelly Richard to everyone I know. She is the definition of professional and also is very nice. I would do it all over again with Kelly and her team.

Bev Standing

Kelly, we've now bought and sold a few times with you and each and every time, you know exactly what needs to be done to the get best price for our home. You are so up-to-date on the industry, it's just amazing. That, along with your availability, kindness and honesty make you more than our realtor, we consider you a friend.

David Barrett

Kelly has been incredibly helpful as we have been navigating this wonderful and crazy road of buying a new home and selling two others. She has connected us with amazing people (painters, stagers, floor experts, etc.) who have been invaluable on this journey. Thank you, Kelly, for all that you have done and continue to do for us with each step along the way!

Pavan Siddhavathula

“I’m extremely pleased with the service I received from Kelly Richard (RE/MAX garden city realty inc, Brokerage) for my home purchase. Home buying process was overwhelming, but Kelly and her team were outstanding in every step of the way.”
“Beyond their expertise and professionalism, the team was amicable and kind throughout my home buying process. They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.”
“From finding potential properties to helping me negotiate an ideal contract, they were always available and communicated how each part of the whole process would move forward. They also profoundly understood the housing market in my area, which allowed us to get an incredible deal that exceeded my expectations.”
“I’m so glad I chose Kelly Richard for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. I highly recommend her services to anyone looking for top-notch real estate services!” I highly recommend them. A big kudos to Kelly and her team!!!

jay

Working with Kelly was a first-rate experience from the moment we met her. She is a professional who is highly attentive and responsive, knows the business very well, and knows highly qualified professionals you may need while making a real estate transaction. Most importantly, she asked questions, listened intently, and acted as sounding board and provided exceptional advice to help us buy our home. As we were moving from the GTA, we needed someone we could trust and rely upon in the Niagara region. Our initial meeting with Kelly was on a Monday and by Saturday we had bought our home, inspection and all. Kelly guided us through the entire process and made it quick and seamless. She responded promptly and effectively to every one of our many questions. We felt that she truly valued us as clients and cared for us. She made us feel that we were very important to her. If you are moving from another region or within the Niagara area, we highly recommend using Kelly as your agent!

Jon Burritto

We have conducted several transactions with Kelly Richard, the latest being a sale in Niagara Falls that got us more than our asking price. Kelly's work ethic and attention to detail is excellent, she has amazing interpersonal and conversation skills, and is honest and straightforward in everything she does. We will definitely use Kelly again for future  transactions in the Niagara area, and we have no hesitation recommending Kelly as someone who will work tirelessly for her clients to get them the best possible result. Thank you again, Kelly!!!

R S

Kelly was recommended to us by our previous super-star realtor as we were looking for someone with more experience in the Niagara area where we were looking to buy, and Kelly and her team delivered in spades.

Working through the Pandemic and all the challenges we went through due to those circumstances, we were still able to get top quality service from Kelly and her team, and they continue to do so months after closing on our home.

We came from out of town and Kelly had the tools to make that processes as simple and efficient as possible. Mostly importantly her advice was critical in the process and we couldn't be more thrilled with the results.

Do not hesitate to give Kelly a call! Full service, reliable, organized and most definitely a level of experience, and professionalism that you can't put a price on.