Nard H
1/5
Main Street Realty Ltd.
150 Main St S, Newmarket, ON L3Y 3Z1, Canada
Real Estate Agency
Nard H
17 points
2 weeks ago
Terrible Experience! Avoid at all costs! My husband and I have bought and sold many properties in the past and never had such a terrible experience with any of the realtors we dealt with until we met Denise Forgie, the realtor who represented us as buyers in our last transaction. She claimed to have over 10 years of experience as a realtor, yet, her answer to most of our requests and concerns was “ I NEVER EVER EVER heard of this” or “done that before”. Almost all our phone calls with her were unnecessarily prolonged because she constantly repeated her self and interrupted us making it very difficult to complete each and every one of our sentences. Communication with Denise was a struggle, she fluffed us off almost every time we made a reasonable request or needed a concern addresses. Throughout the whole process she didn’t care at all about us as clients instead, it was very obvious that all she cared about was her commission that we strongly believe she didn’t deserve. 1- From the start, she advised us to put an offer for an amount higher than the asking price and yet sellers easily accepted a lower price. 2- During the initial negotiations, she was constantly taking the seller’s side as a pressure tactic, advising us to let them keep appliances such as the washer and dryer and acted very surprised when we mentioned that they should be included in the purchase price because they were already included under chattels on the actual listing. She asked us in denial with condescending tone “do you want to take their washer and dryer?” as if our request was very unreasonable. 3- She advised us that the seller wanted to sell the house in an “as is” condition and that was the norm in the real estate world which was far from truth. I am glad that We insisted on removing this clause from the agreement and not listened to her advice. 4- There is a huge amount of garbage and a few trailers (one of them is a large tractor trailer) on the property. We asked Denise to put $10,000 purchase price reduction as a penalty in case sellers left them behind for us to remove. She mentioned that was an outrageous request and advised us that sellers would definitely remove them and it was okay to go with only $2000. Luckily, we insisted on $5000 price discount. Of course that was a sweet deel for the sellers who left the garbage and trailers behind. I just learned that, removing the garbage alone without the trailers will cost more than $4000 and no one dealing with scrap metal has yet confirmed that the trailers can be removed and how much that will cost...but who cares, it’s not her money! 5- What really made us question her integrity and professionalism is when she extremely pressured us with several phone calls and text messages to waive the finance condition when we told her that we had only a conditional approval from the bank and it wasn’t final yet. We even offered to send her an email with the bank’s conditional approval. Instead of supporting our position and requesting an extension, she kept calling and texting, accusing us of playing games!!!. Our worst mistake was submitting to her pressure and waiving that condition. My husband and I lived under much stress for at least 14 days waiting for the bank’s final approval. Calling our banker few times every day and submitting more paperwork to expedite the process. If the bank didn’t waive the conditions and gave us a final approval, we would have potentially lost our sizeable deposit. 6- And the cherry on top was during the most critical time of the deal, closing time, She was away vacationing and leaving us to deal with a crummy situation where one of the sellers didn’t want to sign closing documents. She didn’t care to be present or at least send one of her team members to attend our last visit as she promised.
