North Ridge Development Corporation - Saskatoon, Saskatchewan

knlkohli

Got a home built by North Ridge in Rosewood neighborhood. Can’t say enough about the customer service they provide right from the get go. Be it sales team, warranty team, maintenance people, site supervisor to name a few, these people are a great team to work with.
They made the best effort to provide us a great home with the budget we had and maybe more. I would recommend North Ridge to whoever asks me for a builder name next time.

Big shoutout to Barb Lee, Brad Therrien, Jason McLeod, Brenda Peters(and others that I can’t remember names) for making this journey worthwhile.

Lee Jones

Just wanted to share some photos of the substandard roofing work Northridge Renos did on my home which they claim was built to their specifications. They ignored me for 2 weeks and I had another roofer replace my entire roof due to poor quality products and installation Northridge told me they will do nothing. Zero for customer service . I have spent $200,000 with Northridge, only to have too spend another $6400 on a new roof because the one they gave me was so bad; and the "too bad too sad letter" from them was a fine example of their customer service. Take your business else where.

11th July 2020 Update -In response to Northridge's request for me to call the VP. I emailed him a week ago and no response. Northridge you have my contact information , perhaps use it.

18th August 2020 Update - Northridge Reno Vice President has not responded to my email. Northridge Renos has also ignored the Better Business Bureau Complaint and has not responded to their investigator.

30 October 2020 Update - Northridge Renos has agreed to pay a third of the cost to replace the roof and I have received payment. Since they have made it right, I did increase the star rating from 1 to 3. If they had done this in June I would not have had to leave this review or contact BBB. So my advice is simply this, do your research and never give up when things go wrong.

Fay Thompson

I couldn't be more impressed with Northridge Renovations. They went above and beyond making sure I got exactly what I wanted. They were professional, courteous, honest, and helpful to solve any issue that may arise. We had 2 bathrooms completely gutted and redone and our walk in closet reconfigured. The workmanship was spotless and everything was done on time. I would not hesitate to go with them again.

Deb Billy

Hey Northridge! How come a person can see through the gaps in your outer walls!! I have a video that shows the worker walking behind that gap so it’s large enough! Brighton build. Quality control?

Evan Okrainetz

We are very happy with the level of service that North Ridge provides to its customers. There have been multiple circumstances where we have needed a minor repair to the house, and North Ridge has been very prompt and helpful in alleviating the issue (even past warranty). All staff that we have dealt with have been professional, and we are impressed by the workmanship of our house. Overall we would recommend North Ridge for their quality of work and superior customer service.

Karanpartap Singh Sidhu

I bought a brand new house in july 2020 from north ridge. They talked lot about there house warranty but when i had furnace issue they blamed the user issue and refused to cover under warranty. They kept on saying that furnace filter should be replaced every month. I have not met a single person who replaces furnace filter every month. Before i had problem with furnace they had my thermostat replaced and did a inspection and at that time filter was good and after that it had issue. There warranty is terrible. I would not recommend this builder to anyone. My brother was looking for a house but after my experience with north ridge we are not even consider anything from north ridge

Annchen Bodenstab

I cannot begin to say enough about the excellent treatment i received from Northridge Development. From the day i signed the papers with David the realtor , i have been treated exceptionally well Every question i had for him was dealt with very promptly. When i finally moved in , i was treated with the utmost respect and things were explained to
Me as regards the place i bought. After I had moved in , every problem and question I had was answered and someone was sent to fix my problem. There weren’t many, the usual teething problems. I owe my satisfaction to people at Northridge , like David,Brenda ,Anne,Brent,Murray and last but not least Jerry. I am in awe of them , with their friendliness and readiness to help with whatever problem i had. I thank them all very sincerely…
Annchen Bodenstab

Shaira Gonzalez

We purchased a home with North Ridge and we couldn’t be more happier. They are very prompt in responding with any concerns, especially we are first-time home buyers. We really love the layout of our home and everything about it! Will definitely recommend North Ridge to anyone looking.