Preston Group - East York, Ontario

Sul M.

Very poor management and customer service- Shalina as a senior property manager lacks profession ism, she is very arrogant, rude and negative person- she always cook stories and made a lot of mistakes and will never replies back to emails/calls. You will have to be after her to get a response as she always "unavailable" and don't want to take any responsibilities . Well, these are the roles and qualities of a property manager, If you are frustrated or whatever don't want to do the job- please let some qualified people do it- she was supposed to help tenants nor to argue with them and showing attitude. I'm still wondering despite all these complaints why the top management doesn't take any action or send her to a proper customer service training which she badly needs. That's totally true she doesn't care about the landlord and tenant act.
There is a huge staff turnover - people keeping coming and going- keep making mistakes and you have to wait long to get your repairs done. Some buildings really needs renovations and maintenance works.

Sarah S.

Shalina nassar is hands down the worst person i have dealt with in Toronto real estate, and thats saying quite a bit.

Expect various infestations, incredibly egregious safety issues, and exactly zero care or concern from management.

Run. A tent under a bridge would be more compliant with the ltb regulations than this place.

Lance W.

In my experience Shalina is very unprofessional. She lacks people skills, hires unlicensed tradespeople to work on the building she is in charge of and she covers up her mistakes with lies. She harasses and threatens her tennants, breaking the Landlord and Tenant Act, to intimidate them so she will not have to maintain the building in a good state of repair.

D F.

Horrible company, Will make up lies about you or your family to try and evict you, The landlord tried to tell me I couldn’t stop my car(not park) somewhere I’m blocking the path , But come to find out she parks there everyday and blocks the path!! Then sends a letter threatening eviction calling me a guest like I haven’t lived here for 18+ years

jordan

Horrible people who do everything in their power to not help you. They've been denying me a parking spot for a year now. I've been racking up parking tickets because of them. Not to mention their apartments are full of roaches and they do the bare minimum In terms of pest control. They also hire the rudest superintendents. Avoid these people at all costs

C S.

Any outlook when the fence along your property will be fixed. The storm that damaged it was almost 2 months ago. UPDATED: Thanks for fixing the fence! Makes the neighbourhood look much nicer.

Zarif M.

Doesn't call back. Doesn't help residents problems.

SteveHill6268

Things change, the dynamics have changed . I understand things have change again for the better.