Red Key Realty & Property Management - Red Deer, Alberta

Courtney P.

Once the maintenance department was involved everything was dealt with promptly and in an accurate effective manner, however it's a shame it took so long to get the right people on the job, the lack of urgency from admin, I assume, has left a "bitter taste." The lack of care for my safety won't be soon forgotten.

Jessica S.

Exceptional experience from first inquiry to move out. Moving can be stressful but this was a breeze. Staff was very friendly and helpful. They provided clear instructions for my move out to be able to get my security deposit back. Will be renting from them again!

Sean G.

They are Vultures, driven by greed and exploitation. No maintenance is ever done on the buildings but they up the rent to the max every cycle.Even the building heat and night lighting is reduced to bolster their profits..Greed takes priority & they simply don't care about their tenants. You deserve better elsewhere.

RAY J.

Great place to rent from, staff always amazing front desk lady always welcoming and smiling, and it was pleasure to meet Shelby and Mckenna very professional and amazing to deal with, i highly recommend Red key to everyone.

Kris P.

I would like to acknowledge Shelby the Maintenance administrator for her promptness to the matter with our Elevator at our apartment building was very quick and professional. Thank you 🙏

Christopher M.

DO NOT RENT
Certainly! Here's a more detailed and emphatic version of your review:

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I had an incredibly disappointing and frustrating experience with this rental company. From the very beginning, it was clear they were only interested in taking as much money as possible without providing the services they promise. They make it extremely difficult to get your security deposit back, often coming up with questionable reasons to withhold it.

Throughout my tenancy, maintenance requests were routinely ignored. No matter how many times I called or how urgent the issue was, nothing ever got fixed. Their neglect of basic maintenance responsibilities left me feeling unsafe and uncared for as a tenant.

When it came time to move out, they provided an excessively detailed and unreasonable list of cleaning tasks. They even expected me to change the smoke detector batteries, which is typically a landlord's responsibility. This felt like an attempt to make the move-out process as difficult as possible, ensuring they could find reasons to keep my deposit.

Overall, my experience with this company was extremely negative. Their business practices are unfair and exploitative. I would strongly advise anyone to avoid renting from them

Chris S.

This is the most incompetent company in Red Deer. Should change the name to "we want your money" reality. If the new owners read this take this advice, replace ⁹this company, they are running your building into the ground.
I had to start video taping Julie on my move in as she was so unprofessional and rude. Laura the owner will ignore you and the office manager is a know it all Karen.
Avoid renting from Red Key, once they have your money its all over...
UPDATE - now they wouldn't let me sign a 1 year lease because they are increasing my rent by $200 a month, very greedy and obviously don't care about people, now my rent for a 2 bedroom apartment in red deer is $1500 a month, crazy
Update number 2....
THANK GOD the new building owner got rid of "dead key reality" and went with a more competent company..... DO NOT RENT FROM RED KEY!

Darryn M.

Red Key took over management of our building a few years ago and in that time security and overall quality of life has improved here, in my opinion at least. Always get a prompt response to inquiries or requests and everyone I have talked to from the office has been kind and makes me feel heard when I contact them.