Regus - Kirkland - Corporate Center - Kirkland, Washington

Desiree Phair

They will auto-renew you for two years at a time. To their credit, they technically send a reminder email, but they spam you with so much other email throughout the year that actually noticing the one email that matters is tough. Everything is friendly and five-star in the beginning when they're signing you up fresh (and the mail forwarding was fine), but it's like the Hotel California. They can't be negotiated with. Do yourself a favor and rent somewhere else. I've had two other workspace arrangements prior to Regus, and both were more flexible and did a better job of treating me fairly.

Syed Shah

Avoid at all costs. First they will offer you a lower price and then call you that pricing team refused it and they have a new price for you. They won't tell you that you next month is due 15 days in advance and will charge you late fee. They will not fix any billing errors. Make sure to have a move in / move out inspection done and get a copy. Also take pictures as I was charged $1,900 as carpet damage and they fail to provide any evidence that I caused it. I know that it was not me as I did not use that office even for one day due to Covid.

I opened service ticket 4 times but it was always closed without any resolution.

Melissa Guidry

This was an absolutely terrible experience and I would not recommend. I wanted a one month lease and was given a one month lease at $540 per month with limited hours. At exactly 5:00 PM on the nose I had to leave even though they were open 24 hours and I told the sales rep that my work schedule was until 5:00 PM or 5:30 PM and still daily there was a knock on my door basically kicking me out. It was ridiculous. What kind of shenaningans could one get into at Regus at 5:03 PM? That is not even the worst of it. The admin submitted a ticket daily so I could get on the wifi connection, but no one at corporate would fix the problem so I had to get a code everyday and many days the admin was not there to give one to me so I had to use my own hotspot instead of being able to use the WIfi I paid for. When I called corporate to cancel as the services said to be provided were not given (breach of contract) they aggressively pursued me for additional payment for the next month even though I specifically told the rep I wanted one month only. You can not rationalize with Dutch customer service. I tried. I worked in the Netherlands and their inflexibility makes it difficult for me as an American business consumer to rationalize with them. I tried and tried. I used the membership for two weeks and they charged me for 2 months for a service I did not use. These folks are crooks.

Looks like they auto responded to this review; however since I no longer have an account there is no way to respond and no actual person to talk to.

Darlene Banks

I have been a mail box customer with this location for about 7 years. I am not an on-site tenant who rents office space. However, at any time I can plan to use the facility for meetings or use the services a la carte. When I joined this office location, it was under another name, then Regus took it over a couple +/- years ago. The service has remained strong.

The real asset to me at this location is the Sr. Client Service Representative who is there to greet me with a smile every day and willingly provides customized service.
The office is professional in appearance, appropriately quiet, and well-located near 405 in Kirkland.

Mathew Schramm

Good customer service with a variety of coffee and tea options in the maintained kitchen. Offices are always cleaned on a regular basis and has an inviting atmosphere for clients. Parking can sometimes be difficult when people from other offices across the street park in the wrong area.

JDW Coaching

I've had my office in Kirkland for two years and love this place! Susan, the Sr. customer service rep is always friendly and helpful and goes the extra mile for my business. If you need office space, rent one here! You won't be disappointed!

Kyle Good

Susan and the team provide exceptional customer service. They are efficient at what they do, and care about their clients. They definitely deserve this 5-Star review!

Cecil Osborne

I have enjoyed having my new office at this location. Susan has been very responsive and helpful during my move in and all the many other services that are provided.