ROYAL HERITAGE REALTY LTD : Steven Koufis - Pickering, Ontario

Cecilia R.

We are beyond grateful to have worked with Steven Koufis and Caroline Grillo on the sale of our home in July 2025. From start to finish, their approach was thoughtful, strategic, and highly effective.

At our request, we decided to take a different approach with no “For Sale” sign and no open house. Steven and Caroline were extremely accommodating and worked tirelessly to make this strategy successful—especially given that it was a buyer’s market at the time. Despite the challenging market conditions and an uncertain economy, we received an offer in just 18 days, which far exceeded our expectations. Through their strong negotiation skills, strategic marketing, and professional staging, our home was showcased in the best possible light. Their attention to detail in the presentation truly made a difference, attracting several quality showings.

One of the things we appreciated most was their ability to carefully calculate the right pricing strategy—balancing market trends, seller satisfaction, and an appropriate, competitive price point. This gave us full confidence in the process and helped us secure the best outcome.

We first chose to work with Steven and Caroline after seeing how successfully they had sold the corner house nearby, and we’re so glad we did. Each week, they provided detailed updates, including market trends and comparable properties, which kept us informed and reassured throughout the process. Their professionalism didn’t stop once the papers were signed—they even went the extra mile after the sale by contacting the buyers on our behalf regarding items we were willing to leave behind.

Overall, Steven and Caroline are strategic, professional, dedicated, and truly committed to their clients’ success. We would highly recommend them to anyone looking to sell their home—even in a tough market. Our experience with them was nothing short of outstanding.

Kyle

Steven and Caroline are a fantastic team that helped make our house dreams come true. From the sale of our first home to the purchase of our forever home, we could not have been more impressed. Highly recommend!

mike H.

Steven is a very knowledgeable and hard working realtor who helps you find what you actually are looking for. He doesn’t waste your time with properties you wouldn’t want or can’t afford. I would recommend him for anyone needing a new home.

Jonas M.

I’ve had the pleasure of working with Steven in both buying and selling scenarios and highly recommend his services.

He has exceptional market knowledge helping us understand the best time whether it was buying or selling.

He provides outstanding communication answering calls and responding to emails, keeping us informed about every development.

We were extremely impressed by his negotiation skills as he managed to lower the asking price significantly, saving us thousands of dollars.

He also provided support during the moving timelines along with coordinating us with a reliable moving services and even checked in post-move!

Thanks you Stephen and keep up the great work!

N.Cheddie J.

I have been lucky enough to have met and worked with Steven. I've read and heard so many negative situations regarding purchasing and or selling a home. I've done both with them and have even trusted him with my family members. The dedication, professionalism and patience made the experience less stressful.

Mario C.

Steve and Caroline are the best! They know the housing market, they understand how to succeed in it and they did a fantastic job for my wife and I as we decided to move and needed help to do so. Steve and Caroline came up with an amazing strategy on how to get the most for our home, and then they staged and sold our home quickly and effectively. After selling, they stayed on and helped us to find and purchase our next home exactly on terms just as we wanted.

Nick J.

Steven Koufis is great at what he does and is an amazing person all around. He worked hard for my family to make sure all of our needs were met and kept us informed and happy the entire way. I highly recommend that anyone who needs help finding a home should contact Steven, and wouldn't hesitate to suggest his services to anyone and everyone I know. I'm confident that he would provide the same level of satisfaction that he did for my family. Keep up the great work Steven, and thanks again for all your help. All the best.

Cathy H.

When our mother passed away, we had the daunting task of selling her home. A friend recommended Steven to us. Even though the house was dated and needed some work, this did not deter or discourage Steven. He saw the potential in this property. Steven effectively used specific marketing strategies to attract the right buyers for this home. The house sold quickly and we were very happy with the result. Steven is very knowledgeable, professional and creative in his approach to selling homes. He made us feel like we were his only clients, always conferring with us and keeping us informed. We will definitely use Steven again for any future buying or selling.