Royal York Property Management - Ottawa - Ottawa, ON

Ketcia MAINVIL

Ma sœur et moi avons loué un appartement avec eux, on est super déçue on ne peut toujours pas emménager.
L'équipe paraît très professionnelle, et compatissante au téléphone comme en personne pour nous amadouer et nous faire payer.
Ahmed nous a dit que l'appartement sera nettoyer par des professionnels et c'est faux, on nous a remis un appartement sale invivable avec odeur d'animaux et de fumée de cigarette, malgré nos appels et mails personne ne nous réponds.

Les procédures sont très lourdes, ma soeur et moi, on a faillit laisser tomber la location, premièrement, on a eu peur que ce soit de l'escroquerie, puisqu'à chaque mail on nous donnait 24h pour payer ci ou pour payer ça, beaucoup trop de document à fournir et les 250$ pour les clés et 148$ pour frais de vérification, on n'a toujours pas compris pourquoi d'ailleurs.

Je ne recommande pas cette agence, vraiment.

Imene Hanafi

Je suis allée à une visite et j'ai eu affaire à Ahmed, il était non seulement très poli et professionnel, mais il a également fait preuve d'une connaissance approfondie des propriétés qu'il nous a présentées. Il a pris le temps de répondre à toutes nos questions et de nous fournir des informations détaillées sur chaque appartement. Je vous recommande vivement de travailler avec Ahmed pour une expérience exceptionnelle.

Anas Benabdejlil

I recently had the pleasure of working with Mohamed from Royal York Property Management, and I wanted to share my positive experience. Mohamed conducted the showings for me, and I was thoroughly impressed by his professionalism, kindness, and helpful nature. He was attentive to all my questions, ensuring that I had a clear understanding of the properties and the leasing process. His patience and dedication made the entire experience smooth and stress-free.

Thanks to Mohamed’s excellent service, I felt confident and well-informed throughout the lease process. If you’re looking for a reliable, professional, and genuinely kind representative to assist with your property search, I highly recommend reaching out to Mohamed at Royal York Property Management. Thank you, Mohamed, for your outstanding assistance!

M H

I never actually write any reviews on Google, but my experience with Royal York and with Ahmed specifically made me decide that I have to leave this review and let everyone know about my experience. Given the nature of my job I am always moving around Canada, renting has caused me headaches before but when I spoke to Ahmed he fully understood what I was looking for and came back to me with the perfect listing. From then on he was always super responsive and explained exactly how the process works in Ontario as I have never rented in the province. Once everything was signed I moved in within a few days and honesty this was the smoothest renting experience I ever had. He also checked in to make sure all was well and that everything was working in the apartment and offered to fix anything if needed. I have to say if you are looking for a smooth rental experience with someone you can trust and will talk to you directly rather than dealing with many different employees this is your go to company. Thank you royal York and thank you Ahmed.

Charles Campbell

I met Mo at the showing of on McLeod avenue and he was there before me and I was 5 mins early which demonstrated professionalism.
He was very accommodating and knowledgeable about the unit and answered all my questions about the property and even the area very satisfactorily.
It was a very pleasant encounter and left a good impression on me. Keep up the good work!

Ahmed Abdelhady

I had an exceptional experience working with Ahmed as our property management consultant. He’s been tremendously helpful in finding me and my wife an amazing one-bedroom apartment. He not only understood our needs, but also went above and beyond to find us the perfect property. Ahmed's professionalism, efficiency, and dedication truly made our apartment search a breeze. We're grateful for his expertise and would highly recommend him to anyone in search of a home.

Jesse BK

Saw a unit on Summerville today with Mo. There were some admin issues that meant we couldn't get into the unit right away, but Mo was very communicative and apologetic while he tried his best to find a solution for us. Eventually he was able to get in touch with the right people to get us in the building, and we were able to see the unit. Unit was nice, and the rest of the communication has been good.

Naya Antoun

I did a showing with Mo, and he was absolutely wonderful. He answered all my questions and made sure all my needs were met. Great guy.