Stranville Living Master Builder - Lethbridge, Alberta

Madison L.

I would like to know how this company thinks this acceptable? I have never witnessed more unprofessional behaviour from a group of men in my life. I would also appreciate if this company took responsibility for their actions and owned up to their mistakes.

Colin P.

We finalized the purchase of our house from Stranville Living Master Builder in April of this year (2023). In August we contacted the service department about an issue with mice getting into our brand new home. A service technician showed up to look at the 3/4" gaps between the siding and parging on 3 sides of the house. We have taken some steps to foam block the gaps to stop the mice from getting in.

2 months later - after multiple emails and phone calls to Stranville - we have not heard back from a representative about when they will close off the gaps the mice are getting into the house through. Meanwhile we still have a mouse problem. I guess we will fix the problem ourselves.

g P.

Incredibly disappointed by the lack of professionalism shown by stranville’s contractors. Have some integrity, own up to and apologize for the behaviour of the individuals you chose to employ.

Kimi L.

My husband and I worked with Shane Pocock. Shane has been fantastic the whole process through. We always felt looked after and never pressured throughout the home buying process. We were able to modify an existing plan that we loved to fit our family's needs. Everyone that we have worked with at Stranville has been very helpful including Sam, Joel and Mike. Any deficienciees are being looked after in a timely manner. We 100% would recommend Shane and the Stranville team.

B M.

I bought A 10 month old Stranville living home. I was concerned with a few cracks in the Ceiling corners. I was assured that the house had a one-year bumper-to-bumper builder warranty. I emailed customer service to see if someone could come take a look. I got no response. Then called, I was told they would email me back about the issue. Still no response. Tried sending another email with pictures and still no response. Very disappointed with the customer service for getting ignored. Not what I would expect when you spend 350+ On a home.

Abram P.

Wonderful service couldn't be happier hats off to the crew that's working so hard without them no one would have a roof

Conrad F.

I have done business with Harry Gross and was very happy with the experience. Harry is very professional and I would definitely recommend Stranville Living based on my business dealings with Harry.

FriendlyGhost94

General Manager was very helpful and helped me with my problem !!! Thank you so much !!!