Towers Realty Group Ltd. - Winnipeg, Manitoba

Mel Kostyk

We have been very happy with our experience with towers realty. The rental process was easy to navigate and the office staff was very responsive. Our super Sherry at 555 River has also been phenomenal. We had a few issues arise within the first couple of months (sink/fridge) and she took care of them so fast! Very grateful for her hard work.

Isaac Parent

Currently staying at 555 River Avenue, and the experience has been nothing but positive. Our caretaker Sherry has always been super helpful and always very quick to respond to any questions or concerns that we’ve got. She is always super friendly whenever I’ve seen her around the building. She does an awesome job taking care of not only the building but also the tenants here!

Flynn Awol

Went to view an apartment. Caretaker was nice. Apartment was a mess and badly needed painting. (Walls clearly haven't been painted in at least 10 to 15 years based on how extremely faded & patchy they were.) Caretaker said the landlord does not have suites painted. At best, the walls are washed. (Not much to wash when it's down to the dry wall.) Getting hold of the Towers rep wasn't pleasant. Her attitude was as if she had better things to do and my calling her was an annoyance. Having owned businesses, such an attitude would not have been tolerated. If I decided not to let to go it would only be because I needed someone to get the coffee. Receptionist was nice though. In short time, I'm wondering if I should simply stay clear of anything under Tower's umbrella.

Yaye Dembele

Great experience with Towers Realty Group. I joined them last year when my building got fire. They were awesome. I recommend them. The Bend is a great place to live.
Thanks for the wonderful Zoo Day last Sunday. We enjoyed it. ?
Monica

Jameson Maylif

In hindsight, Towers Realty was actually pretty decent.

The grass isn’t always greener on the other side.

We moved out because of a massive bedbug infestation sweeping through the building. When we talked to the exterminator, he said it was because the company was too cheap to spray all the adjacent units. They were just spraying the affected units, and then “inspecting” the adjacent units which isn’t good enough and that was why it kept spreading.

So we literally tossed probably about one third or maybe even close to half of everything we owned into the trash, and moved in with some family members after our lease expired.

Then, a few months later we saw on their website that they actually LOWERED the rent in our old building if we wanted to move back in.

If they would have offered that to us, we would have absolutely stayed. But they didn’t. The new lower rate was to entice people to move in, not to prevent people from moving out.

Sad.

On another note, the staff were very fast to make repairs. One exception was some water damage and a chipped tile, we filed for repairs and for whatever reason they just never emailed us back. But everything else we requested was handled quickly, and was done about as well as you would expect.

And another thing too was they gave us our entire security deposit back, and they even gave it back to us pretty quick.

I was originally going to leave 1 star just because of how traumatic and costly the bedbug situation was, but after dealing with some of the other companies in this city and not even getting approved for an apartment after months of searching; I’m man-enough admit when I’ve made a mistake. We should have stayed in our old apartment and just waited out the bedbug problem.

But as I mentioned earlier in the review; there was ZERO indications of if that would be any time soon and we had already lost so much of our things with no end in sight, at the time it just made sense to leave. Such is life, I’m afraid.

Liane Jamault

Warning: do not rent with this organization in South Osborne. My partner and I have endured many issues during our three-year residency, including water stains, pipe odours, and a sewage access point in one of the bedrooms. Hydro is unreasonably high priced even though we are as frugal as possible (we're talking $100-300 per month depending on the season). My parents have a big house and pay the same as we do for a tiny 2-bedroom apartment.

The building's condition is subpar, with cracked walls and a noticeable tilt. Additionally, the landlord rarely acknowledges or addresses concerns, and an almost $10 surcharge applies when using their app to pay rent (unless dropping off a monthly cheque) Regrettably, the management team's demeanour and maintenance efforts have been the worst of all. We are saving to purchase a house and will not consider renting with this company EVER again.

The only reason I gave 1 star is because at least the rent is cheap compared to other apartments in the area.

Vanessa Reddecopp

My husband and I have spent the last 2 years living at 555 River Ave where Sherry is the caretaker and I really must say, Sherry has been a pleasure to rely on for all our needs. She's kind, personable, approachable, understanding, and always helping out in some way. Cannot highlight her enough! Any frustration we've had with Towers Management has been mediated well by Sherry and we have been happy tenants there the last 2 years.

LK Cruz

This management company is one of the worst in the city.
My parents condo had some issues in January of this year and the manager for their address Heather Laurencelle does not reply back to e-mails or phone calls. She bluntly lies. It has taken over 10 months for them to make incomplete repairs. I would be ware of any building being managed by this group. DO NOT BUY A CONDO managed by Towers Realty.