Xfinity Store by Comcast - Mechanicsburg, Pennsylvania

Le Xfinity Store by Comcast situé à l'adresse 6444 Carlisle Pike Suite 100, Mechanicsburg, PA 17050 est un endroit incontournable pour tous les amateurs de technologie et de divertissement à domicile. Ce magasin propose une large gamme de services et de produits, tels que la télévision, l'internet haute vitesse, la téléphonie et les services mobiles.

Le Xfinity Store by Comcast est facilement accessible en fauteuil roulant, ce qui en fait un lieu inclusif pour tous. De plus, le magasin dispose d'un grand parking accessible aux personnes à mobilité réduite. Sur place, vous trouverez des experts dévoués et compétents qui se feront un plaisir de vous aider à trouver les solutions technologiques qui répondent le mieux à vos besoins.

Le magasin a reçu un total de 97 avis sur Google My Business, avec une note moyenne de 2.9/5. Bien que la moyenne ne soit pas très élevée, il est important de noter que chaque expérience client est unique et que les avis ne reflètent pas nécessairement la qualité générale des produits et services offerts.

En visitant le Xfinity Store by Comcast de Mechanicsburg, vous pourrez bénéficier d'une expérience d'achat personnalisée et agréable. Vous pourrez découvrir les dernières technologies en matière de divertissement à domicile, tester les produits et poser des questions à des experts en la matière. Le magasin propose également des services de réparation et de dépannage pour les clients existants.

Avis de Xfinity Store by Comcast

Stef M

5/5

came in to the store to exchange my S24plus for flip 6, would not have happened if it were not for PEACE working! He saved the day and assisted a new employee to help me complete the exchange. he was very professional, knowledgeable and seems like a valuable employee. i really enjoyed talking with him and hope he is working if i ever have an issue. give him a raise asap!

Jason Lehman

1/5

I give them NO STARS!! The person who waited on us only knew one amswer. "I DON'T KNOW" And better yet when you question his answer I don't know he got smart with us.

Jj Wise

4/5

always had to go in and pay our bill due to an account problem, customer service couldn’t help us out when we’d call, and when we’d come in nobody would be able to figure it out but Phil took the time to help us out today and get everything setup, and now there’s no issue. Thank you for the great service today Phil!

Aaron Smithgall

1/5

Sorry for the long review however I hope it helps one person to know how this location works. I thought switching from Verizon to save a few dollars was a good idea, I was very wrong. I went to this store to simply return an iPhone I purchased two days prior and to return my account the way it was with one line and the other free for 1 year. Here is where the problem comes in. They have no management or salesales people on staff that understands how to address a simple return request. The sales professionals were extremely rude and became confrontational. They informed me I had to bring back a device to add to the line to make the return work. I had to run back and forth three times from my house to this store with an imei number becuase they kept telling me it was an incompatiable phone, all samsungs by the way. When I simply wanted to put the phone back on the account I originally had on the account they informed me it's not compatible. Not compatible it's the same device I had on the account 1 week prior. Bottom line they screwed up so badly I had to ship the phone back to corporate just for them to issue me a credit back and return the phone. I still have not heard from corporate, have not got my money back, and now my original promotion I had with two lines and one free for a year for 30 dollars a month now turned into closing the promotion line and only keeping one line open and jacking my bill up to 50 a month. All this because of a simple return request that they had no idea how to handle. There response to me, we are new at this and we just really started handling cellular service. They need management and sales professionals who are just that professionals and experienced in this field.

Isaac Lalani

5/5

Came in today and was out the door with self install. Phil was quick and was able to help me with all my questions. From walking in the store to having everything set up and ready to go at my house took 2 hours. Quick and easy. THANKS PHIL!

Doc Greenlee

1/5

Horrible. Back to Verizon I go! Thanks for disconnecting my phone number...super helpful. Manager is rude and condescending to customers and staff. I recommend any company but this place. 0 stars

Ajanay Pharr

1/5

Not satisfied at all with my billing! I was on a by the gig plan when I asked to me put on unlimited even called in to get switch and was written off. I call and they say they can’t find the call where I wanted to switch but I called yesterday which was a lie…. just so they could get more money out of me I’m leaving and y’all deserve 0 stars for lying and manipulating y’all records beware of them

Lauren Swartz

5/5

Upon walking in, we were greeted at the door by Teresa. After telling her what we were there for, she quickly got us back to a service counter. She explained everything she was doing, and the best options for us. She did not try to talk us into any unnecessary services, which we greatly appreciated. We were in and out of the store within 20-30 minutes and were very happy with the efficient service we received from Teresa.